Office Administration and PA

Diploma in Office Administration and PA at QLS Level 4

This Diploma in Office Administration and PA at QLS Level 4 is a wonderful opportunity for PAs and office administrators to take their career to the next level. Individuals aspiring to get into or already in the office administration or PA fields might find this certification worthwhile, as the various aspects of office administration and Personal assistant duties will be thoroughly addressed through this course to build on your work confidence. All you need to enroll in this course is a qualification at level 3 or above in a related disciple.

Learn all the skills and knowledge needed for an effective administrator, secretary or personal assistant through this course, followed by insights into their roles, duties and responsibilities and on how to adapt as per the requirement of the organisation. Working with people is common in both office administration and PA, which is why this course has dedicated a module on how to keep your team motivated and on how to equip them with the right tools to succeed.

You will get to learn the fundamentals of administration and on how to apply it in your job role, all the while learning valuable tips, tricks and best practices used by professionals worldwide. This insightful course will also do what it takes to build your business writing skills, meeting skills, communication skills and other related skills for a successful career in office administration and PA. By the end of this course, you will walk away with a highly certification that is sure to make you stand out among the others in the industry.

**This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website**

Please Note: This Course is Based on USA Standards

Why study at 1Training?

1Training offers the most convenient path to gain skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material which includes Free CV writing pack to make your learning experience enriching and rewarding.

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

What Will I Learn?

• Acquire the skills needed to be an effective office administrator, personal assistant or secretary.
• Become competent in administrative and PA duties, adapt to the style and needs of the management.
• Learn how to keep your team motivated, and equip them with the right tools to succeed within the organisation .
• Increase the growth and success of your organisation by applying office administration best practices.
• Gain an understanding of business writing, meeting management and taking meeting minutes. Learn how to confidently communicate using technology.
• Learn the fundamentals of administration and how you can apply it within your perfect job role.

COURSE CURRICULUM

Module 01 : Administrative Procedure

• Administrative Procedure

Module 02 : Administrative Support

• Administrative Support

Module 03 : Business Writing

• Business Writing

Module 04 : Meeting Management

• Meeting Management

Module 05 : Taking Meeting Minutes

• Overview and Introduction
• Essential Elements of Meeting Minutes
• Responsibilities of A Minute Taker
• Solutions to Potential Problems
• Summary

Module 06 : Communication with Technology

• Understanding Communication Competency
• Importance of Communication
• Understanding About the Process And
• Communicating Competently Through Email
• Process of Communication Through Emails
• Personal Means of Email
• The Need of Voicemails in Communication
• Process of Communication Performed
• Need of Social Media in Communication
• Involvement of Video Chat in Communication
• For A Thorough Research on Communication

Module 07 : Business Succession Planning

• Business Succession Planning

Module 08 : Organisational Skills

• Organisational Skills

Module 09 : Work-Life Balance

• Work-Life Balance

Module 10 : Business Ethics

• Business Ethics

Module 11 : Executive and Personal Assistants

• Executive and Personal Assistants

Module 12 : Media and Public Relations

• Media and Public Relations

Method of Assessment

This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Certification

★★Quality Licence Scheme Certification★★

At the completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

✤Certification Fee (Printed Quality Licence Scheme Certificate) – £26 ONLY!!

★★CPD Accredited Certificate★★

Learners who complete the course successfully will receive a CPD Accredited Certificate.

✤CPD Accredited Certification Fee (E Certificate/ PDF Copy) – FREE!

✤CPD Accredited Certification Fee (Printed Certificate/ Hard Copy) – £19 ONLY!!

Course Code: QLS-03801

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Endorsed by

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

Other benefits

• Written and designed by the industry’s finest expert instructors with over 15 years of experience
• Repeat and rewind all your lectures and enjoy a personalised learning experience
• Unlimited 12 months access from anywhere, anytime
• Excellent Tutor Support Service (Monday to Friday)
• Save time and money on travel
• Learn at your convenience and leisure
• Eligible for a TOTUM discount card

• Office Administrators and Office Managers
• Administrative Personnel
• Executive Assistants, PA Assistants
• Anyone who wants to learn more about Office Administration and PA and further their career

• There are no formal pre-requisites for this course
• Office Administrators and Personal Assistants are eligible to take this course
• Students looking to acquire skills in office administration and further their education in the field

• Office Manager – £24,417 per annum
• Administration Manager – £24,183 per annum
• Office Administrator – £17,456 per annum
• Administrative Assistant – £16,910 per annum
• Personal Assistant – £25,139 per annum
• Executive Assistant – £30,573 per annum
• Receptionist – £16,271 per annum

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included